EN EL

We sent you an email at Click on the "confirm" link in this message otherwise we won't be able to notify you about new replies to your ads and messages in the chat

Confirmation email has been sent

Italian speaking customer support agent

Update TopAd

Limassol, Limassol - Agia Zoni

Posted: 30.09.2025 12:54 Ad ID: 6018006

Job type: Full-time
Experience: Any
On-site/Remote: On-site

Translate to: Ελληνικα English Русский Deutsch

Show original

Our client, a leading global financial services provider, is looking for a proactive and skilled Customer Support Agent to join their team. This full-time, office-based role involves supporting and maintaining relationships with Italian-speaking clients, delivering exceptional service, and ensuring a seamless customer experience.

Job Responsibilities

Provide client support via phone, email, and chat, addressing inquiries and resolving issues.

Handle requests such as account openings, data updates, and various transactions.

Collaborate with internal departments (compliance, operations) to meet client needs.

Promote products and services, identifying cross-selling opportunities.

Update the CRM system with relevant client interactions and information.

Requirements

A native Italian speaker with excellent communication skills.

Customer-oriented mindset and strong problem-solving skills.

Passionate about IT and possesses strong computer skills.

Experience in a customer service or customer relations role is a plus.

Good organizational skills and ability to multitask.

Team player with the ability to work independently.

What we offer:

Competitive salary and benefits package.

Continuous training and professional growth opportunities within a dynamic, global company.

A supportive and collaborative work environment that values diversity and inclusion.

Similar ads

Japanese customer support associate

On behalf of our client, we are on the hunt for creative, talented and analytical Japanese Customer Service professionals, who are passionate about being part of a successful team. You will already be working in an online trading field, based in either the gaming or financial services sectors.This role will work solely within the Japanese market. Success in this position is integral to the success of this new division and will be required to take on a lot of responsibility early on and to hit the ground running.Job ResponsibilitiesCarry out the marketing strategy and deliver new exciting ideas to increase outreach within the Japanese marketGive your input on the effectiveness of the campaignsAssist clients with any account issues and queries that they may haveBe acquainted with Japanese affiliate networks, and have the capability provide feedback to the managers about any news or relevant articles postedRequirementsNative Japanese speaker is a must for this role, as well as fluent English language skills to be able to communicate with the team worldwide.Previous experience within the financial service or gambling industries of at least 2 years.Ideally some exposure in campaign analysis and developing marketing strategyHighly motivated and creative in developing new ideas to engage and support clientsAnalytically mindedAbility to develop strong working relationships with new and existing partnershipsExcellent workload management and organisational skillsAbility to work autonomously and create foundations for the growth of a new teamWorking Hours:8AM-5PM Monday – FridayOccasional work on Saturday when requiredBenefits:Competitive salary plus Performance and success related bonusPaid holiday days, plus bank holidaysHybrid working, sometimes remotely sometimes from an office in London to meet with the teamA positive and friendly working cultureThe ability to make a real difference to the company where your views are heard and respected

Golden Careers Recruitment, 29.09.2025 16:09, Limassol, Limassol - Agia Zoni

Jobs » Customer service

Salary is negotiable