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Junior technical support assistant - chinese and english speakers
Our client is considered one of the leading developers of software applications for brokerages, banks, and exchanges. They are currently seeking Chinese and English speaking Technical Support Assistants to join their team in their Cyprus office.Responsibilities:Monitor and reply all incoming technical support tickets, chats and answer frequently asked questionsManage and distribute all incoming queries from clients and usersAssist in internal departmental workloadRequirements:Technical background (Bachelor's or Master's degree) in science, technology or engineeringSolid mathematical understandingHigh level of computer literacy and excellent knowledge of prevailing software for working on the InternetExcellent written and verbal command of the English languageAbility to work as part of a teamSolid moral and ethical characterAbility to give explanations and provide reasoningAbility to learn fast - the chosen candidate will participate in very intensive training (his/her knowledge will have to be continuously updated)Great attention to detailKnowledge of Chinese and/or English languageAdditional requirements (considered as an advantage):Knowledge of trading platforms and experience in trading in financial marketsPrior knowledge in customer support on technical mattersPreference will be given to Computer Science graduatesAttractive payment conditions and benefits package will be offered to successful candidate.
Cosmo Recruitment Cyprus Ltd,
23.04.2024 15:47,
Limassol, Limassol - Agios Antonios
Salary is negotiable
It tech engineer
We are looking for a talented and self-motivated employee with big passion to the technical world. RESPONSIBILITIES: • Troubleshooting and support in endpoint users. • Troubleshooting on a corporate LAN. • Network planning, configuration of network equipment. • Administration and setup VMware ESXI, VCenter • Administration of Office 365 - must • Administration Azure AD, AD • Customer support, switches & routers • Mikrotik, FortiGate, Ubiquity Unify AP Ubiquity switches - Advantage! • Setup and support Windows servers - must • Setup and support Linux servers – must REQUIRMENTS AND SKILLS: • Proven experience and success in similar positions. • Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching • Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure) • Expertise in analyzing and repairing large-scale distributed systems; creating volumes and assigning them to servers; and remote replication. WHAT WE OFFER: • Competitive salary. • 21 working days paid vacation leave plus 3 days paid sick leave. • Work in a dynamic, fast-paced and international company. • Fun, friendly and professional environment. • Continuous personal development. We appreciate your interest in our company. Your CV will be reviewed carefully by our recruitment team and if shortlisted, one of our recruiters will contact you and explain the next steps. Send your CV
Ingrid,
17.04.2024 17:40,
Limassol, Historical Center
Salary is negotiable
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